HALO Software Maintenance and Support (SMS) Coverage

Software Upgrades - Support - Training
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Rest Assured with SMS Coverage on Your HALO Licenses

SMS Coverage enables access to the latest software releases, our Indica Labs Learning Portal, in-person and remote training, as well as technical and applications support.

Software Maintenance

  • Software updates
  • Bug fixes

Technical Support

  • Configuration
  • Troubleshooting
  • Re-installation
  • Technical Guidance

Applications Support

  • Applications workflow support
  • Training
Learning Portal
  • Webinars
  • Tutorial Videos
  • Technical Documentation
  • Library of Scientific Documentation

  • Software Upgrades

    Access all the latest releases like HALO®, HALO AI, and HALO Link 4.0, which are now being scheduled for install. Plus, gain access to all software patches between major releases.

  • Training

    Schedule new user training, group training, refresher training for current users, and gain unlimited access to our Indica Labs Learning Portal.

  • Support

    Access coverage wherever you are, thanks to our world-class technical and applications support staff in the US, Canada, UK, EU, China, and Japan. Our global team of PhD-trained Applications Scientists and Technical Solutions Engineers are always available to assist.

Customer Testimonials

Excellent results, easy to use and flexible. A must-have for my work!

"Easy-to-use software, interactive and well-designed. Halo software is a must-have for our research for several years. Frequent update give more and more possibility to analyze our images. And let's not forget the incredible work and reactivity of all the people in indica labs helping us when we have some trouble to optimize our algorithm. They saved us a lot of time with at a speed I have never seen elsewhere!"

Yoan VELUT

Cordeliers Research Center

Could not survive without this software

"HALO is user-friendly, and invaluable for quantitation of multi-omics imaging data (MIBI, CODEX/Akoya multiplex stains, RNA-ISH/RNAscope). Cell segmentation, quantitation of tissue microarray data, aligning serial images, exporting quantitative data and .fcs files, it is incredible. The support team is incredibly responsive and collaborative. HALO is a bit expensive, but it has been completely worth it for us, and it was a worthwhile investment. Highly recommend a detailed demo and purchasing this software if you are interested in quantitative data from tissue multi-omics."

Michael Kattah

UCSF

Indica technical support continues to exceed our expectations.

“I manage over 80 applications and can confidently state that Richard and Isaiah are the easiest to work alongside and most adept technical resources that I encounter. You make our lives much easier!”

Peter Sosalski

Century Therapeutics

I’d highly recommend your software to the other hospitals in our region!

"Indica Labs is the first vendor we’ve dealt with in image analysis, and I have to say your support is excellent.”

James Dixon

Horizon Moncton Hospital

Request Coverage

  • Complete the form below to begin the process of adding SMS coverage to your product license(s).
  • Following submission of the form below, a member of our sales operations team will reach out to you via email with pricing details for 1, 3, and 5 year terms. Once you determined what term works best for you, you will receive a personalized quote.
Additional Comments
Free Demo
Free Demo
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