Last Updated On 02-April-2025
Effective Date 04-April-2025
This Privacy Policy describes the policies of Indica Labs, 8700 Education Pl NW, New Mexico 87114, United States of America (the), email: marketing@indicalab.com, phone: 5054920979 on the collection, use and disclosure of your information that we collect when you use our website ( https://indicalab.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 48 hours from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
- Information We Collect:
We will collect and process the Personal Data under this notice. “Personal Data” is any information that can be used to directly or indirectly identify an individual or that can be reasonably expected to link to an individual. This can include items such as listed in the following table:
| Category | Details |
| Identity and Contact Information | First and last name, email address, Country, State, responses to surveys and questionnaires. |
| Professional Information | Job title or position, employer, office location, areas of interest (in products, application areas, and services). |
- How We Use and Share Your Information:
We may use or share your Personal Data mentioned in this Notice as described below. If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
| Category of Recipient | Purpose |
Marketing / Business Partners
| Marketing, Promotional and Sales purposes. To share marketing leads with business partners that distribute our products such that may directly contact you. To operate, improve, and develop our products and services. To customize and improve the communications you receive, e.g. by offering you specific events, other activities, products and/or services |
Support
| To provide technical support for products. |
| Third-party service providers | Analytics. We employ other companies and individuals to perform functions on our behalf. Examples include website and webinar hosting, CRM database, as well as marketing automation. |
| Courts, law enforcement authorities, regulators, government officials, attorneys and/or other parties | When it is reasonably necessary for: the establishment, exercise or defense of a legal or equitable claim; for the purposes of a confidential alternative dispute resolution process; to respond to complaints and investigations; to comply with any subpoena, court order or other legal obligation; or when data is requested by regulators, government agencies or law enforcement agencies. |
| Auditors and other professional advisors | To request and obtain advice, meet our legal obligations, respond to complaints and investigations and/or (when necessary) in the course of the professional services they provide to us. |
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights.
- Retention Of Your Information:
We will retain your personal information with us for Indefinitely or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
- Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at marketing@indicalab.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at marketing@indicalab.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
- Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
- Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
- Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
- Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Indica Labs, 8700 Education Pl NW, Bldg. B., Albuquerque, NM 87114, email: marketing@indicalab.com. We will address your concerns in accordance with applicable law.